1. GENERAL PRINCIPLES IN DATA COLLECTION AND PROCESSING

2. WHO IS RESPONSIBLE FOR YOUR DATA PROCESSING

3. FOR WHAT PURPOSES DO WE COLLECT AND PROCESS YOUR DATA?

4. WHY DO THE PROCESSING OF YOUR PERSONAL DATA TAKE PLACE?

5. WHAT DATA DO WE COLLECT?

6. WHO WILL BE ABLE TO ACESS YOUR DATA ?

7. HOW LONG DO WE COLLECT YOUR DATA ?

8. HOW IS YOUR DATA SECURE?

9. ARE YOUR DATA PROCESSED OUTSIDE THE EUROPEAN UNION?

10. WHAT ARE YOUR RIGHT?

11. WHAT SHOULD WE KNOW ABOUT DATA COLLECTED BY SOCIAL MEDIA?

12. WHO CONTACT IN CASE OF DIFFICULTIES?

13. DOES GANESH ART INDIA USE COOKIES,TAGS AND TRACERS?


Confidentiality and personal data
For the sake of transparency, this section aims to explain to you the processing of personal data implemented in the context of the use of the services offered by Ganesh Art India as well as the way in which you can exercise your rights over your personal data.
This privacy policy supplements the General Terms and Conditions that users can consult at the address below: https://www.ganeshartindia.com - tab: privacy policy.

1. GENERAL PRINCIPLES IN DATA COLLECTION AND PROCESSING

In accordance with the provisions of article 5 of European Regulation 2016/679 rectified in OJEU L127 2 of 23/05/2018 (RGPD) the collection and processing of data from site users respect the following principles:
- Legality, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his data is collected, and for what reasons his data is collected;
- Limited purposes: the collection and processing of data is carried out to meet one or more objectives determined in these general conditions of use;
- Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
- Storage of data reduced over time: the data is kept for a limited period, of which the user is informed. If the storage period cannot be communicated to the user, the latter is informed of the criteria used to determine the storage period;
- Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.br /> In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they meet at least one of the conditions below, after listed:
The user has expressly consented to the processing;
- Processing is necessary for the proper performance of a contract;
- The processing meets a legal obligation;
- The processing is explained by a necessity related to the safeguarding of the vital interests of the data subject or of another natural person;
- The processing may be explained by a necessity related to the performance of a task of public interest or which relates to the exercise of public authority;
- The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party..

2. WHO IS RESPONSIBLE FOR YOUR DATA PROCESSING?

The company Ganesh Art India, registered in the Romans trade and companies register under number 495 070 971, processes data relating to you and is responsible for processing personal data for any collection of data concerning you.
The website available at the address www.ganeshartindia.com (hereinafter referred to as the "Site") complies with French standards relating to the protection of privacy and personal data, and in particular Law No. 78- 17 of January 6, 1978 relating to data processing, files and freedoms, modified by law 2004-801 of August 6, 2004.

3. FOR WHAT PURPOSES DO WE COLLECT AND PROCESS YOUR DATA?

Ganesh Art India collects and processes data concerning you for the following purposes:
First, they are used for the purposes of customer relationship management and to allow us to better interact with you, optimize your user experience or even respond to your requests and possible complaints.:
These treatments include:
the management of your consents and authorizations regarding the use of your personal data, in particular for sending newsletters and commercial requests;
- allow you to benefit from the services of Ganesh Art India: order products, follow your orders and their invoicing, subscribe to newsletters, etc. ;
- the collection of your comments and opinions;
- management of after-sales service;
- managing communications and monitoring our exchanges, particularly in the context of possible disputes (for example when you contact our customer service, exchanges can be recorded for the purpose of improving service);
- the management of your requests related to the exercise of the rights in particular of access, rectification, and opposition, which you benefit from in application of the regulations on personal data;
- management of the risk of fraudulent use of your data or the services to which you have access via Ganesh Art India depending on the results of the checks carried out. Ganesh Art India may take any measures it deems useful for the security of your data and its information systems as well as for the defense of its interests. If necessary, these measures may lead to your access to Ganesh Art India being suspended;
- management of product recalls initiated by suppliers or the sending of various information or documents relating thereto;
- the organization of contests;
- to trace and administer the evidence that Ganesh Art India must report in application of its legal or regulatory obligations or for needs related to the management of litigation (eg the necessary evidence concerning the exercise of your rights, evidence relating to your orders );
- management of any disputes, in particular related to the recovery of sums that you may owe us, and management of payment incidents;
- to comply with our legal or regulatory obligations applicable to the activity of Ganesh Art India.

Your data may also be used to carry out commercial prospecting operations, or studies intended to improve customer knowledge or the range of services offered. Your data is thus likely to be used, in compliance with any authorizations you may have granted us:
- to send you promotional messages or personalized or non-personalized advertisements, by post or electronically,:
- to analyze your use of the services (in particular your online browsing and your reactions to e-mails), so that we can get to know you better, appreciate the value of the services offered as well as the messages we send to you and offer you offers, content and services tailored to your profile.
Your data may be used for carrying out technical operations related to the processing of your personal data, for the purposes of the purposes set out in this document. This includes:
- the allocation of a digital login name linked to your data, so that we can interact with you via various digital communication media (websites, social networks) including to send you targeted advertisements,
- technical, organizational or cybersecurity operations related to the detection of anomalies and the securing of your data as well as of our information systems from which your data is processed.

4. WHY DO THE PROCESSING OF YOUR PERSONNAL DATA TAKE PLACE?

Your data may be processed for one or more of the following reasons:
- because it is necessary to provide the services of Ganesh Art India;
- while respecting the interests, freedoms and fundamental rights of the persons registered with the services of Ganesh Art India because this is necessary to allow us or our partners to pursue our legitimate interests such as building customer loyalty, optimally managing our relationship with our customers, get to know them better and promote our products and services to them or fight against fraud and ensure our defense in the event of litigation.
- as part of the agreement that you may have formulated (consent), for example to allow Ganesh Art India and its partners to communicate with you about their offers and products or those of third-party advertisers;
For processing based on your consent, in particular commercial prospecting operations linked to profiling, we remind you that you can withdraw your consent at any time without this jeopardizing the lawfulness of the processing implemented before this revocation. For this, send us an email to: contact@ganeshartindia.com

5. WHAT DATA DO WE COLLECT?

The data processed by Ganesh Art India comes from:
- of your order: data appearing on the order form such as your name, first name, e-mail, postal address, telephone number;
- the use of Ganesh Art India's services such as data allowing you to identify and authenticate yourself (connection logs, IP address), data relating to purchases, places and times of order and purchase, your navigation on the site, on the dates and times of consultation of the site, location data;
- sites and mobile applications published by third-party entities: information relating to browsing or advertisements addressed to you;
- Instagram-type social networks, etc. For more details, go to the paragraph "What should you know about the data collected by social networks?"
- data concerning you may possibly be transmitted to us by third parties, such as your postal or electronic address, data relating to your profile, which will integrate our databases. These third parties have loyally collected your data and obtained any required consent before any transmission to Ganesh Art India.
Data can be collected directly from yourself or through the use of the services of Ganesh Art India or possibly our partners or third parties.
The data collected is essential to allow Ganesh Art India, their providers and / or partners to provide the services offered via Ganesh Art India to allow us to know you better and interact with you, or to contact you, us or our partners, content tailored to your profile and interests.

6WHO WILL BE ABLE TO ACCESS YOUR DATA ?

To achieve the purposes described above and within the limits necessary for the pursuit of these purposes, your data may be transmitted to all or part of the following recipients:
- authorized persons of the departments concerned within Ganesh Art India (ex: departments in charge of marketing, customer service, litigation, accounting and tax affairs or IT and information systems security);
- payment providers and providers of recovery of the sums which you could possibly owe:
- IT services,
- fight against fraud,
- personalization of site content,
- the administrative or judicial authorities if necessary in the context of compliance with our legal obligations or to allow us to ensure the defense of our rights and interests. .

7. HOW LONG DO WE KEEP YOUR DATA ?

Ganesh Art India has determined precise rules concerning the duration of storage of your personal data.
In any event, this data will only be kept for the time necessary for the accomplishment of the purposes specified above, plus the statutory limitation period.
Thus, primarily, your personal data will be kept for the duration of your order. They can then be kept and processed for 3 years following your last contact, to allow us to send you commercial requests.
The data which concerns you is likely to be kept longer, when you have placed an order on the site, under specific legal obligations or with regard to the applicable statutory limitation periods. For example, data can be kept for:
- 6 years for tax documents;
- 10 years for accounting documents;
- the entire duration of the litigation and until exhaustion of the remedies.
The data relating to the names, first names and addresses of customers suspected of fraud and causing unpaid debts will be recorded in a specific treatment, kept for 36 months, with a view to detecting new transactions presenting a risk of fraudGanesh Art India takes into account the nature of the personal data and the risks presented by the processing, to put in place the appropriate technical, physical and organizational measures to preserve the security and confidentiality of personal data and prevent it from being distorted, damaged or that unauthorized third parties have access to it.
Finally, in the event of exercise of their rights by the persons concerned, the data relating to identity documents may be kept for the applicable statutory limitation periods, that is for a maximum period of 3 years.

8. HOW IS YOUR DATA SECURE ?

Ganesh Art India takes into account the nature of the personal data and the risks presented by the processing, to put in place the appropriate technical, physical and organizational measures to preserve the security and confidentiality of personal data and prevent it from being distorted, damaged or that unauthorized third parties have access to it.
Ganesh Art India chooses subcontractors or service providers who offer guarantees in terms of quality, security, reliability and resources to ensure the implementation of technical and organizational measures including in terms of processing security. Subcontractors and service providers undertake to respect confidentiality levels at least identical to those of Ganesh Art India.
When you pay on our site, your payments are secure. Ganesh Art India does not collect your payment data. All of your bank details are collected only by our payment service provider, which ensures payment security.

9. ARE YOUR DATA PROCESSED OUTSIDE THE EUROPEAN UNION?

The different categories of data collected and processed can be transmitted to service providers located in countries outside the European Union, in particular for the exploitation of data in connection with social networks.
To secure transfers outside the European Union, and in accordance with the regulations in force, our subcontractors are located in a country with legislation offering adequate protection, or are subject to binding internal rules by the authorities which control the protection of personal data, or sign with Ganesh Art India the standard clauses defined by the European Commission in order to regulate flows.
Service providers located outside the European Economic Area such as Facebook or Google will be able to access your personal data. These service providers are protected by the "Privacy Shield" and are therefore required to protect their personal data in accordance with a series of protection rules and guarantees well defined by the European Union.

10. WHAT ARE YOUR RIGHTS?

In accordance with the regulations on the protection of personal data, you have a right to information as well as a right of access, rectification, erasure (unless they are necessary for the execution of our contract, or that they are necessary for us to comply with our legal obligations or to establish or exercise our rights) linked to the data which concern you, as well as the right to define directives relating to the fate of your data after your death. It is specified here that under the right of access, Ganesh Art India may request the payment of reasonable fees based on administrative costs for any additional copy of the data to that which will be communicated to you.
You also have a right to obtain the limitation of a processing and a right to the portability of the data that you have been able to provide, which will apply in certain cases.
In addition, you can request to exercise your right of opposition, for reasons relating to your particular situation, to the processing of personal data concerning you when the processing is based on the legitimate interest of the controller, including profiling. In the event of the exercise of such a right of opposition, Ganesh Art India will cease processing except where there are legitimate and compelling reasons for the processing which prevail over the interests and rights and freedoms of the data subject or for the establishment, exercise or defense of a legal claim. You can also object to any processing related to prospecting (including profiling related to such prospecting), or withdraw your consent at any time, in the cases where this has been requested (the withdrawal of your consent will be without affecting the lawfulness of the processing carried out before the withdrawal of consent)
Ganesh Art India would like to inform you that your requests for the exercise of rights will be kept for tracking purposes.
To exercise your rights, simply write to:
Ganesh Art India
Customer Service
23 rue des Cigales
26110 NYONS – France
by giving us your last name, first name, e-mail address and if possible your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the response must be sent. A response will then be sent to you as soon as possible.

In the event that we cannot respond to your requests in a way that satisfies you, you can also lodge a complaint with a supervisory authority (in France the CNIL 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07. Tel: 01 53 73 22 22). You can consult the CNIL website.

11. WHAT SHOULD WE KNOW ABOUT DATA COLLECTED BY SOCIAL MEDIA?

Data exchanges can take place between Ganesh Art India and social networks. The site uses social media plug-ins, including:
- Instagram, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter and together the Social Networks),
- Pinterest, operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
If you interact using plug-ins, for example by clicking on the "Like" or "Share" button, information related to your browsing on the site and your membership in these networks will be transmitted and saved on a server of the company operating the social network concerned and shared according to the parameters of your user account of these social networks, in accordance with the conditions of use of the Social Network considered.
If you do not want a social network to link the information collected through the Site to the user account of the social network in question, you must log out of the social network before visiting the site.
In any event, the use of these plug-ins or buttons is operated by these social networks and is exclusively governed by the conditions binding you to the social network of which you are a member.

12. WHO TO CONTACT IN CASE OF DIFFICULTIES ?

Ganesh Art India
Customer Service
23 rue des Cigales
26110 NYONS - France
or by email : contact@ganeshartindia.com

13. DOES GANESH ART INDIA USE COOKIES, TAGS AND TRACERS ?

Our website uses cookies. A cookie is a file containing a login name (a chain of letters and numbers) sent by a web server to a web browser and stored by the browser. The login name is then sent back to the server each time the browser requests a page from the server. Cookies can be "persistent" or "session": a persistent cookie is stored by the browser and remains valid until its expiration date, unless it is deleted by the user before this expiration date; as for a session cookie, it expires at the end of the user session, when the browser is closed. Cookies generally do not contain any information that personally identifies a user, but the personal information that we store about you may be linked to the information stored in cookies and obtained by cookies.
We only use cookies for the temporary storage of the reference of the products that you added to your shopping cart without having still made their purchase. IMPORTANT: Cookies are not managed in a similar way on mobile and desktop computers. This only has the consequence, for example, that a product added to an iphone will not be found if you open then the site on your desktop computer. We use Google Analytics on our website for analysis only and compiling attendance statistics for the various pages that make it up. This for the sole purpose of making our site more relevant, more interesting and more pleasant to consult;

Most browsers allow you to refuse or accept cookies. For example:
1) with Microsoft Edge, Windows 10: in Microsoft Edge, go to More> Settings. Select Show advanced settings. Under Privacy and services> Cookies, select the option that suits you:
Blocking all cookies does not allow any website to save cookies on your computer.
Blocking only third-party cookies allows cookies from websites you access, but blocks third-party cookies saved by external web services, such as advertisements embedded in the web pages you have browsed.
https://support.microsoft.com/fr-fr/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy
2) with Firefox (version 71), the protection function will therefore be activated by default in the browser settings, and will block all forms of third-party tracking cookies.
3) with Chrome (version 76), you can block all cookies on your computer: open Chrome. In the upper right corner, click More Settings. At the bottom, click Advanced Settings. In the "Confidentiality and security" section, click on Site settings Cookies. Activate or deactivate Allow sites to save / read cookie data.

Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the features of our website.

You can delete cookies already stored on your computer. Examples:
at. with Microsoft Edge, Windows 10, you must delete the cookies file manually (you can find instructions to do so here https://support.microsoft.com/fr-fr/help/4027947/windows-delete-cookies);
b. with Firefox (version 71), you can delete cookies by clicking on "Options", and "Privacy and security", then by selecting "cookies and site data" and by clicking on "delete data", then on "cookies and site data" and
vs. with Chrome (version 76), you can delete all cookies: on your computer, open Chrome
In the upper right corner, click More Settings. At the bottom, click Advanced Settings. In the "Privacy and Security" section, click Site Settings. Click on Cookies - View all cookies and site data. At the top right, search for the name of the website. To the right of the site, click on Delete.

Deleting cookies will have a negative impact on the use of many websites.
For any other question, use the contact form on this site.

Customer reviews

« I have just acquired a real masterpiece of tribal art "The pregnant woman with her baby". The statue moved me, you can feel the hand of the artist, the emotion that emanates from this woman.

Bertrand Bellaize is a passionate gallery owner who gave me lots of advice and explanations. I can only recommend! » (Martine M)
 
« I have just received the Kubera statuette: thank you very much, it is very beautiful!

Thank you for the care you have taken in the packaging and in the presentation of the work of the families who create these statuettes, for the historical context of this art. » (Stephane M)
 
« Excellent site. Everything went well again for this second order. » (Eric D.)
 

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